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WEST END LEGAL
SERVICES of OTTAWA
Serving Ottawa's west end since 1981
These Web Pages provide general information only and cannot be relied upon as legal advice. Laws change over time.
Applicability of the legal principles discussed may differ substantially in individual situations.
You should seek legal assistance for your particular situation.
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Tenant Law
Home > Tenant Law
Landlord and tenants are governed by the Residential Tenancies
Act, a provincial law. The Residential Tenancies Act sets out the
rights and obligations of both landlords and tenants.

How We Can Help
West End Legal Services work in the area of landlord tenant law.
We can assist tenants with a variety of matters, including:

Eviction applications*

Getting repairs done

Harassment issues

Matters that fall under the Social Housing Reform Act

*If the only reason the tenant is being evicted is due to rent arrears because they cannot pay the rent, the matter is referred to the
Landlord/Tenant Duty Counsel

To avoid conflict of interest situations, the clinic represents tenants
only.  However, the clinic does not represent tenants in situations
that involve a co-tenant.

Frequently Asked Questions
Starting a Tenancy
Rent
Repairs and Maintenance
Entering the Tenant's Unit
Terminating a Tenancy

FOR A PRINTER FRIENDLY VERSION OF THE FAQs
CLICK HERE
.
2010 Rent Guideline
2.1%

2011 Rent Guideline
.7%
Important Phone
Numbers
Property Standards
613-580-2400 ext. 311

Landlord & Tenant Board
1-888-332-3234

Housing Help
613-563-4532
1301 Richmond Road
Ottawa, ON   K2B 7Y4
p. 613-596-1641
f.  613-596-3364
www.westendlegal.ca
WELS is funded by
Legal Aid Ontario