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WEST END LEGAL
SERVICES of OTTAWA
Serving Ottawa's west end since 1981
These Web Pages provide general information only and cannot be relied upon as legal advice. Laws change over time.
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Entering Tenant's Unit
Home > Tenant Law > Entering Tenant's Unit
Can a landlord enter a tenant's unit?
A landlord can enter a rental unit in the case of an emergency or where a tenant allows the entry.

Once the tenant has given a notice of termination, the landlord can enter the unit to show the unit
to prospective tenants. The landlord is not required to provide advance notice to the
tenant, however, entry can only occur between 8:00 a.m. and 8:00 p.m. and the landlord must
inform or make a reasonable effort to inform the tenant of the entry.

In all other instances, the landlord must provide the tenant written notice 24 hours before the
entry will occur. The notice must state when the landlord will enter and the reason for the
entry. If proper notice has been given the tenant cannot refuse the landlord entry.

Can a tenant change or add a lock?
A tenant cannot change the locks unless the landlord agrees. If the tenant does change or add
lock, a copy of the key should be given to the landlord immediately.

Can the landlord change the lock?
A landlord can change the lock while the tenant is living in the unit as long as the landlord give the
tenant a key for the new lock.
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